We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice, and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
You will see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our office will communicate with you beforehand to ask some screening questions.
- We have hand sanitizer that we will ask you to use when you enter and leave the office. You will also find some in the reception area and other places in the office for you to use as needed.
- You may see that our waiting room will be closed, and we will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
- Appointments will be managed to allow for social distancing between patients. That might mean that youare offered fewer options for scheduling your appointment.
- Only one person will be allowed to come to the appointment unless you have a caregiver with you. We are asking that you wait in your car and we will inform you when we are ready. We will greet you at that door, take your temperature and ask you some questions.
- We are asking all our patients wear a mask before and after your appointment and to leave it on until you are asked to remove it.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 701-232-6983.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighborsand friends.
Paul Tronsgard, Daren Sullivan and Team May 5, 2020